How we collect, use and protect your personal data under Thailand’s Personal Data Protection Act (PDPA) and, for visitors from the EU, the GDPR.
Last updated: [date][Company name] Co., Ltd., [address], Bangkok, Thailand. Contact for privacy questions: [email].
When you book or request a tour: name, email, phone or WhatsApp number, number of guests, date and any notes you send us.
When you join the waitlist or newsletter: your email address.
When you browse the site: technical data such as browser type, pages visited and an approximate location, collected through cookies and analytics if you agree.
To handle your booking or private request and contact you about it.
To send you updates or the newsletter, only if you signed up. You can unsubscribe at any time.
To understand how the site is used and improve it.
Your tour guide, so they can meet you.
Service providers that help us run the business: booking system [Bókun / FareHarbor], payment provider [name], email tool [name], hosting [name] and analytics [name].
We never sell your data.
Booking data: as long as required for accounting and tax purposes in Thailand, then deleted. Newsletter data: until you unsubscribe.
You can ask us to access, correct, delete or transfer your data, object to its use or withdraw consent at any time. Write to [email]. You can also complain to Thailand’s Personal Data Protection Committee (PDPC) or, in the EU, to your local data protection authority.
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